Clear answers. Better service.
These answers support planning. Your confirmed work order and current Client Service Policy govern the appointment.
How much does house cleaning cost in Los Angeles?
Standard cleaning starts at $165 for a studio. Your planning price changes with home size, service type, recurring cadence and selected add-ons. Heavy buildup and larger homes require review.
What is included in a standard clean?
Kitchen counters and sink, stovetop and appliance exteriors, bathroom sanitation, mirrors, reachable dusting, high-touch surfaces, vacuuming, appropriate mopping, trash removal and room reset within the approved scope.
When should I choose a deep clean?
Choose deep cleaning for a first professional visit, seasonal reset, visible buildup or when more detailed reachable work is needed before recurring care.
Do you offer recurring home cleaning?
Yes. Weekly, every-two-weeks and monthly standard cleaning options are available. Pricing assumes a maintained home and confirmed routine scope.
Do you provide move-in and move-out cleaning?
Yes. The residence should be empty or nearly empty with power and water available. Appliance and cabinet interiors can be added.
Is the online estimate a confirmed booking?
No. It is a planning estimate. The request is confirmed only after scope, home condition, access, ZIP code, timing, availability and final price are reviewed.
How do pets, parking and access work?
Secure pets as needed and share parking, gate, concierge, elevator, lockbox or building instructions in advance. These details appear in the work order.
Will photos be taken inside my home?
Condition or incident photos may be requested when reasonably necessary. Routine before-and-after or marketing photography should follow the consent choices agreed with the client.
What is outside the standard scope?
Examples include exterior windows, hazardous waste, pests, mold, biohazards, heavy lifting, high-access work, restoration, excessive buildup and any task not listed in the approved work order.
What happens if something needs follow-up?
Incomplete items, exceptions, damage concerns or client-requested changes should be documented. Service concerns should be reported promptly for review under the current policy.
How does the reservation deposit work?
Standard bookings require a $50 deposit. For larger confirmed bookings of $500 or more, the deposit is 20%. It is credited to the final invoice, and the remaining balance is due after service. After approval, we email a secure Stripe Checkout link.
Are the prices final?
No. Every displayed price is “Starting at.” Final pricing reflects home size and condition, bedrooms and bathrooms, buildup, pet hair, clutter and selected add-ons. We confirm the final price before service and never add paid work without approval.
What is the cancellation policy?
Cancel 48 or more hours ahead for no fee. Cancellations 24–48 hours ahead are 25%; less than 24 hours are 50%; same-day cancellation or no access may be up to 100%. The deposit applies to any cancellation fee. Recurring clients may receive one courtesy late cancellation per year, and genuine emergencies are reviewed individually.
What are your hours and service area?
Contact us for current opening hours. We serve Los Angeles and select surrounding communities, focused on West Hollywood, Hollywood, Hollywood Hills, Beverly Hills, Beverly Grove, Fairfax, Hancock Park and Mid-Wilshire. Enter the full address or ZIP so we can confirm the route.
How do I pay the remaining balance after cleaning?
After your cleaning is marked complete, we email a secure Stripe link for the remaining balance after your verified deposit. The link requests only that balance. Once Stripe confirms payment, the booking is marked paid and a confirmation email is sent. Do not send card details by email.